Privacy Policy

A Legal Disclaimer

Effective Date: September 09, 2025

At Ora Tulum, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or connect with us.

Information We Collect

We may collect the following types of information:

Personal Details — such as name, email address, phone number, and social media handle when you submit an inquiry, sign up for updates, or complete a booking request.
Booking Information — details related to your stay preferences, retreat interests, and special requests.
Technical Data — non-identifiable information such as browser type, IP address, and site usage patterns to help us improve our website.

How We Use Your Information

Your information is used solely to enhance your experience with Ora Tulum:

To respond to inquiries and coordinate bookings.
To provide updates about retreats, events, and availability (with your consent).
To improve our website and guest services.
To ensure the safety, security, and personalization of your experience.

Sharing of Information

We do not sell or rent your personal information. Your data is shared only with trusted partners as necessary to provide services such as secure payment processing, retreat coordination, and technical website support.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we prioritize discretion and confidentiality in all interactions.

Your Choices

You have the right to:

Access or request a copy of your personal information.
Update or correct your details.
Withdraw consent or unsubscribe from communications at any time.

Our website may use cookies to enhance browsing and analyze site performance. You can manage or disable cookies through your browser settings.

For any questions about this Privacy Policy or how your information is handled, please contact us at:

Ora Tulum
Email: oratulum@gmail.com